FREQUENTLY ASKED QUESTIONS
How do I get tickets?
We recommend securing a time slot and purchasing tickets ahead of time through showclix.
How much are tickets?
Groups (10 or more people) $18
Chidren (5-10) $12
Children (Under 5) Free
Can I purchase tickets when I get there?
Yes! We recommend buying your ticket in advance online so you can secure a time slot with availability. This helps us ensure our guests have the best experience possible.
What time do I need to arrive for my timed ticket?
You can arrive right on time. If you are a few minutes late that's ok! Just try your best.
Can I transfer my ticket to someone else?
Unfortunately, all tickets are non-transferable.
I purchased a ticket, but haven't received an email confirmation. What do I do?
If you have not received a ticket confirmation, please call (888) 718-4253 for assistance.
When will I receive my ticket via email?
You should receive an email shortly after your purchase.
Do I need to print out my ticket?
You can print out your ticket if you'd like, or keep the ticket on your phone to show at the door.
Do you refund tickets or change ticket times?
There are no refunds but we can change your ticket time and date if needed. For any problems or questions about your ticket, please call (888) 718-4253 or email firstname.lastname@example.org
What if the rest of my party arrives at a different time?
To ensure guests have the best experience, we encourage groups to arrive together.
Are children allowed in Photo Pop Philly?
Yes, and children under 5 are free. All children must be accompanied by an adult at all times. Please watch your children, the artists spent a lot of time on the exhibit. Thanks in advance.
Do you offer group discounts?
We do! We take 10% off each ticket for groups of 10 or more.
What is included with my ticket?
Your ticket includes at least one hour inside of Photo Pop. You'll be able to take an endless amount of pictures with all 30+ of our installations. Throughout the exhibit, there will be Photo Pop POParazzi to assist you in posing, taking photos/videos, and answer any questions you may have.
Is photography allowed?
Yes! Photographs, boomerangs, and videos are all highly encouraged! Take as many pictures as you'd like.
How long will the entire experience of Photo Pop be?
Each ticket admits one hour to explore Photo Pop. On average, guests spend 45 minutes to one hour at the exhibit.
Can we bring food/drinks?
Outside food and opened drinks are not permitted inside of Photo Pop.
Are animals allowed in Photo Pop?
For Winter Wonderland we are allowing small dogs on Wednesdays! Yep, it's WAG WEDNESDAYS! (no your dog does not need a ticket but you do.)
Where are you located?
We are located in the Bourse at 111 S Independence Mall E, Philadelphia, PA 19106. Our entrance is on 5th street - look for the red XOXO sign!
Is Photo Pop wheelchair accessible?
Where should we park?
If you visit our 'Visit' tab, you will see a list of different places you are able to park.
Do you host private events?
Do you offer press passes?
For more information about press passes and press inquires, email Molly@phillyprgirl.com.
Do you consider corporate partnerships?
For more information on corporate partnerships, email email@example.com.